All posts by Barbara Nevins Taylor

Financial Complaint Help For Newark Residents

If you live in Newark, there’s a fabulous resource that can help you figure out your finances. It doesn’t cost you anything. There are no strings attached and it is not a scam. The Consumer Financial Protection Bureau (CFPB) in Washington wants to help you.

The CFPB is the relatively new federal government bureau that is designed to educate consumers. It also is a watchdog against financial fraud and aggressively goes after scammers who target poor people and others who might be susceptible to fast cash schemes.

The bureau recognizes there is a need in Newark and it arranged to set up a way for Newark residents to get in touch with CFPB directly.

It will use the city’s 4311 hotline to allow consumers to connect to the bureau and  get answers and file complaints.  4311 is a non-emergency phone line that  Newark residents  use to access local services. Now everyone with a financial complaint will be re-routed to the CFPB.

“The CFPB’s job is to help consumers navigate the often confusing financial marketplace and to hold financial institutions accountable,” said CFPB Director Richard Cordray. “Through this coordination, we will be able to reach and to help consumers who may not have found us otherwise.”

Why not give them a call and see what they have to say about the issues that concern you.

 

Mortgage Rates Inching Up

It’s still a great time to refinance your mortgage even though interest rates are inching up.  Rates are extremely low and it’s possible that you can get a good deal. The Mortgage Banker’s Association‘s weekly survey found the refinancing index increased 4 percent from the previous week.

The interest rate for a 30-year-fixed-rate mortgage increased for the last seven out of eight weeks.
The average  interest rate for 30-year fixed-rate mortgages of $417,500 or less increased to 3.73 percent from 3.67 percent.
The average interest rate for 30-year fixed-rate mortgages for a  jumbo loan, $417,500 plus, increased to 3.96 percent from 3.95 percent.
Our video “How Do I Refinance My Mortgage,” walks you through the whole process.

Student Loans Riskier Than Ever

It’s more important then ever to think about how your student loan debt will affect the rest of your life and figure out a plan to pay it down.

Research by FICO Labs says as a  group those who take out student loans today are more likely to default than students who borrowed a few years ago. 

FICO is the company that created the measurement for widely used credit scores.  So they are looking at how this will ruin a lot of people’s ability to borrow, rent, pay bills and even get a job.

Researchers found the amount of debt is likely to be higher than ever. The  average U.S. student loan debt was $17,233 in 2005 and .jumped to more than $27,253 by 2012, according to Fico.  That’s an increase of 58 percent in seven years.  In contrast, credit card debt and car loan debt decreased.

In addition, 60% of bankers surveyed said they expect defaults to go up over the next six months.

Dr. Andrew Jennings, FICO’s chief analytics officer and head of FICO Labs says the debt levels are unsustainable.  He said, “As more people default on their student loans, their credit ratings will drop, making it harder for them to access new credit and help grow the economy.

Even people who stay current on their student loans are dealing with very large debts, which reduces the money they have available to spend elsewhere.

The stakeholders in the student lending industry have to take a hard look at the terms and repayment rules for student loans, and the industry may have to develop a new lending model to prevent a bad situation from getting completely out of hand.”

watchmoreHow To Pay Down Your Student Loan

 

 

 

Latest Financial Scams


Our willingness to innovate is attracting attention, and sometimes from all the wrong people. Con artists have jumped on the crowd sourcing bandwagon and it’s now one of the latest financial scams.

As you may know, crowd sourcing is a great way to fund a project, or get work done by putting out the word to a large number of people online. But it is also at the top of the list of the North American Securities Administrators Association’s financial scams.
Inappropriate advice from investment advisers is second on the list followed by scam artists encouraging you to put money into self-directed IRA’s that turn out to be frauds. The IRA scams mask schemes that often go undetected for a long time because we tend to let our money sit in IRA’s to avoid early withdrawal penalties.

Scammers also use the Immigrant Investor Program to bilk investors. The legitimate program offers visas to immigrants who invest over $500,000 in a new project. Sounds great. But some fraudsters get investors and even cities and local governments to cough up money for bogus projects with the promise that foreign cash is on the way. And in those cases, the foreign money never arrives.

Gold and precious metals scams continue to be high on the list.

Risky oil and gas drilling schemes are next.

Promissory notes, or investments in private loan agreements, fraudulent real estate schemes, and investments in so-called private placements regularly lure investors into financially destructive schemes.

Here’s the warning from Jack E. Herstein, NASAA President and Nebraska’s Assistant Director of Banking and Finance, Bureau of Securities, “Investors should insist on working only with licensed brokers and investment advisers in dealing with both traditional and alternative securities investments…”

 

Pyramid Scheme Warning


It may sound tempting when someone offers you a way to make money by selling and recruiting others to sell the product too.  Watch out though. 

floating money

It may be  an illegal pyramid scheme that will cost you more than you earn.  The Federal Trade Commission (FTC) is using its most recently action to issue a pyramid scheme warning. 

The FTC filed a complaint again Fortune Hi-Tech Marketing, Inc. (FHTM) for allegedly scamming consumers out of $169 million. The FTC alleged that the Kentucky-based company operated an illegal pyramid scheme disguised as a multi-level marketing program. 

Apparently the company claimed anyone who joined could earn a substantial income.  The FTC’s investigation found more than 90% of the members earned less than $15 in a year and most paid more to join FHTM than they earned.

The FTC says, “The company structured its business in a way that guarantees most people who join would lose money. The compensation plan is confusing, and commissions on product sales are very small.

There’s no training on how to sell the products — things you might be familiar with and can buy elsewhere — like subscriptions to DISH Network, cell phone services, or dietary supplements. According to the FTC, the only way to make any money working for FHTM is to recruit other employees.”

Photo by Don Hankins
Photo by Don Hankins

Here’s what you need to know if you consider buying into a multi-level marketing plan

1. Don’t be fooled by claims of people getting rich quick.

2. Don’t be fooled by celebrity endorsements.

3. Do you research before you sign up. Find out what people earn and if they earn it by selling a product or service.

What’s the difference between a multi-level marketing plan and a pyramid scheme.

If the money you make is based on your sales to the public, it may be a legitimate multilevel marketing plan. If the money you make is mainly based on the number of people you recruit and your sales to them, it’s a pyramid scheme.

Christie Slams National Flood Insurance


New Jersey  Governor Chris Christie slammed the National Flood Insurance program administered by FEMA for dragging it’s feet.  He says it, “…has stunk,” because only 30% of homeowners’ flood insurance claims have been addressed.  He is calling on FEMA to speed things up.  His administration now plans to require insurance companies to respond to emergency requests within five business days and will allow only a one time five day extension for them to respond.

Christie says homeowners paid their insurance premiums on time and deserve to have their claims fulfilled.  Without timely action by the flood insurance program he says homeowners can’t plan, and his administration can’t figure out who needs additional help.

FEMA didn’t respond directly to what Christie said,  but a spokesman told ConsumerMojo.com in New Jersey it’s estimated based on the data received that, “There have been about 73,000 total claims and about 37,000 have been closed. In addition, he said, “Many more have received advance or partial payments. ”

In dealing with all of the Sandy issues he said,   “FEMA’s top priority is to get resources to those in need as quickly as possible, while also meeting our requirements under the law. That’s why we’ve given our private sector partners additional flexibility to quickly pay advance and partial payments, and reduced paperwork requirements so the process can move as quickly as possible. Of the more than  140,000 (total) claims that have been filed, more than half have been closed and $3.7 billion has been paid out to survivors. We won’t be satisfied until policyholders have received payments for all covered losses.”

Common Sense Immigration Reform


President Obama called for common sense immigration reform that protects borders, creates a pathway to citizenship for young immigrants already here, and improves the legal immigration system for those who want to come in the future.  

In a speech in Las Vegas, he said now is the time to act to bring the 11 million undocumented immigrants in the U.S. out of the shadows.

“Think about it — we define ourselves as a nation of immigrants.  That’s who we are — in our bones.  The promise we see in those who come here from every corner of the globe, that’s always been one of our greatest strengths.  It keeps our workforce young.  It keeps our country on the cutting edge.  And it’s helped build the greatest economic engine the world has ever known.

After all, immigrants helped start businesses like Google and Yahoo!.

They created entire new industries that, in turn, created new jobs and new prosperity for our citizens.

In recent years, one in four high-tech startups in America were founded by immigrants.  One in four new small business owners were immigrants, including right here in Nevada — folks who came here seeking opportunity and now want to share that opportunity with other Americans.”

The President praised the immigration reform framework presented by a bi-partisan group of senators, but said if they don’t propose concrete legislation. He will.

While many employers especially farmers who rely on immigrant labor support the reform and agree that it is overdue, opposition is already growing and border security is expected to be one of the big issues.

 

Crackdown on Debt Relief Scams

We get the calls frequently at our home.

Robocallers offer to help reduce credit card debt. We’re on the Do Not Call Registry, but these sales people call anyway. We rarely pick up the phone when Caller ID alerts us that it’s a robocall, or a sales person. We know that they don’t really want to help anyone but themselves.

They call and promise to help you reduce your credit card debt and it sounds great.  But most of these companies take your money and do little to help. 

For the seventh time in three months, the Federal Trade Commission (FTC) took action against a company it says, “falsely promised to save consumers thousands on credit card debt.” 

This time it was a Florida company, Innovative Wealth Builders, Inc,(IWB).  Since 2009, the company  allegedly made cold-calls to consumers to pitch a deceptive credit card rate reduction program. They charged between $500 and $2,000 and promised to refund all fees if the consumers didn’t get action.

The FTC says, IWB didn’t help.  Instead they sent consumers a “financial plan,” which compared debt reduction if they paid the monthly minimum on what they owed to what their debt might be if they paid a larger amount each month.  When dissatisfied consumers demanded refunds, the FTC’s complaint alleges the IWB refused.

So at the FTC’s request a federal judge in Tampa  temporarily shut down the IWB until the complaints against it are settled.

One company may be out of business temporarily,  but there are many, many more.  How should you treat these telemarketers when they call offering a service?  Our video offers good advice.

Gang of 8 Support for Immigration Reform

Support for immigration reform by a group of senators who call themselves the “Gang of 8” doesn’t offer an immediate fix or concrete plans.  But at a news conference, they did talk about the pressing need to grant citizenship to most of the estimated 11 million undocumented immigrants who live and work in the U.S.  Senators Chuck Schumer, Democrat from New York, John McCain, Arizona Republican, Robert Menendez, Democrat from New Jersey, Dick Durbin, Democrat from Illinois, Lindsay Graham, Republican of South Carolina, Jeff Flake, Republican of Arizona, Michael Bennet, Democrat from Colorado say they’ve been working on this since last year and recognize the time has come to act.

 

Here’s what they’d like to do:

 

“1. Create a tough but fair path to citizenship for unauthorized immigrants currently living in the United States that is contingent upon securing our borders and tracking whether legal immigrants have left the country when required;

2. Reform our legal immigration system to better recognize the importance of characteristics that will help build the American economy and strengthen American families;

3. Create an effective employment verification system that will prevent identity theft and end the hiring of future unauthorized workers; and,

4. Establish an improved process for admitting future workers to serve our nation’s workforce needs, while simultaneously protecting all workers.”

 

Plan To Ease Student Loan Debt


Is bankruptcy the answer to crippling student loan debt?  Some Democratic U.S. Senators think so.  In response to the more than  $1 trillion in outstanding student debt, Dick Durbin of Illinois, Iowa’s Tom Harkin, Minnesota’s Al Franken,  and Rhode Island’s Sheldon Whitehouse and Jack Reed started the new year by  re-introducing legislation to try to help. The Fairness for Struggling Students Act of 2013 would allow students with private loans to go to bankruptcy court. Right now they can’t.  This however, would not apply to government loans.  You can’t get rid of them in bankruptcy court either.

Senators also introduced the The Know Before you Owe Act of 2013, which makes a lot of sense.  It introduces the idea  of transparency to protect students from expensive private loans. It would require schools to counsel students to see if they have options including untapped federal student aid.  Federal  student loans have fixed interest rates and include consumer protections.  Private student loans have uncapped variable interest rates, high origination fees, and lack consumer protections according to the senators.  The legislation would also require a student’s school to confirm enrollment, cost of assistance and estimated federal financial aid available before the private loan is approved.

Mortgage Protection Rules

New rules from  the  Consumer Financial Protection Bureau  (CFPB) will  go a long way toward eliminating risky mortgages, and the possibility that high pressure tactics will lead you to get a mortgage you can’t afford. 

Loan officers, mortgage brokers and others who initiate mortgages often give you  a choice of options for mortgages.  We explain all the choices in our videos “How Do I Shop For a Mortgage,” and “Mortgage Fees.”  

The problem is that before the mortgage crisis unscrupulous loan initiators often steered consumers to high fee loans because they made more money that way.  Most of the  rules, which  go into effect January, 2014 will ban the questionable practices.

Here’s what the rules will do:

Prohibit steering incentives: The rules prohibit compensation that varies with the loan terms. A broker or loan officer cannot get paid more if the consumer takes a loan with a higher interest rate, a prepayment penalty, or higher fees.

Moreover, the mortgage originator cannot get paid more if, for example, the consumer agrees to buy title insurance from the lender’s affiliate.

Previously, loan originators could make more money by getting the consumer to buy these services from the lender, broker, or one of their affiliates.
Prohibit “dual compensation”:

Under the CFPB’s rules, the loan originator cannot get paid by both the consumer and another person such as the creditor.

Set Qualification and Screening Standards: Under state law and the federal Secure and Fair Enforcement for Mortgage Licensing (SAFE) Act, loan originators currently have to meet different sets of qualification standards, depending on whether they work for a bank, thrift, mortgage brokerage, or nonprofit organization. These rules implement Dodd-Frank Act requirements that require a more level playing field so consumers can be confident that originators are ethical and knowledgeable. The final rules generally include:

  • Character and Fitness Requirements: Loan originators must meet character, fitness, and financial responsibility reviews;
  • Criminal Background Checks: Loan originators must be screened for felony convictions; and
  • Training Requirements: Loan originators are required to undertake training to ensure they have the knowledge about the rules governing the types of loans they originate.

The final rule also implements Dodd-Frank provisions that, for mortgage and home equity loans, generally prohibit mandatory arbitration of disputes related to mortgage loans and the practice of increasing loan amounts to cover credit insurance premiums.

Banks To Provide Payment To Borrowers

By Matthew Vann

Banks continue to pay the price for wrongfully foreclosing on homeowners who should have been allowed to remain in their homes. The U.S. Federal Reserve said that Goldman Sachs and Morgan Stanley will pay a combined total of $557 million to settle federal complaints from homeowners.

Goldman and Morgan Stanley will pay $232 million in cash compensation to borrowers who qualify and  $325 million for loan forgiveness and modifications.

A payment agent will be appointed to handout payments to borrowers on behalf of the banks, the Federal Reserve said in a news release. Eligible borrowers should expect to be contacted by the end of March with payment details.

Borrowers may receive compensation ranging from hundreds of dollars up to $125,000, depending on the type of banking error that was made.

The terms of the deal are similar to the $8.5 billion settlement announced last week with several major U.S. Banks including Bank of America, JPMorgan Chase, Wells Fargo, Citigroup, MetLife Bank, PNC Financial Services, Sovereign, SunTrust, U.S. Bank and Aurora.

Mortgage Applications Up By 15%

By Matthew Vann

U.S. home mortgage applications rose for two consecutive weeks, according to the Mortgage Bankers Association.

The MBA said there was a 15 percent increase in mortgage application activity, including home purchases and refinancing, for the week ending January 11.

The average contract interest rate for 30-year fixed-rate mortgages, however, remained unchanged at 3 percent. Such record-low interest rates encourage homeowners to refinance their current mortgages and attract new buyers as well.  Tough credit restrictions, however, still bar some potential borrowers from filing mortgage applications.

The news comes a week after the Consumer Financial Protection Bureau announced new lending guidelines to ensure that mortgage borrowers can afford to repay their loans.

MBA agrees that the goal of this regulation, ensuring that borrowers receive loans that they can repay, is in everyone’s best interest,” said Debra Still, the MBA chairwoman.   “Our concern has always been that we balance this goal with other housing policy objectives, particularly the objective to ensure the availability of mortgage credit to qualified borrowers.”

Warning For Credit Reporting Companies

Companies that collect and provide information about your check-writing, medical payments, rent payments, and insurance claims, received warning letters from the Consumer Financial Protection (CFPB) pointing out that they are required to provide you with free copies of their reports.

Sample Experian Credit Report

The three largest credit bureaus, Experian, Trans Union and Equifax routinely provide free credit reports, either directly, or through annualcreditreport.com. But there are approximately 400 reporting agencies and the CFPB found that many do not offer the targeted credit reports to consumers.

“Nationwide specialty consumer reporting agencies can have great influence over a consumer’s tenancy, insurance premiums, or even employment,” said CFPB Director Richard Cordray. “Today, the CFPB is reminding these companies that they must follow the law and provide consumers with easy access to their free annual report. If we have reason to believe that companies are not following the law, we will take action.”

You can find a list of these specialty reporting companies at http://files.consumerfinance.gov/f/201207_cfpb_list_consumer-reporting-agencies.pdf

watchmoreMy Credit Score-No Lies,

How To Improve My Credit-The Truth

Hud Sees Housing Market Turnaround

By Matthew Vann

Housing indicators showed sustained growth in home prices according to a December report released last week by the U.S. Department of Housing and Urban Development.

“As the December housing scorecard indicates, our housing market is continuing to show important signs of recovery – with the FHFA and Case-Shiller housing price indices up 5.6 percent and 4.3 percent, respectively, from one year ago,” said HUD Senior Advisor on Housing Finance Michael Berman.

The report singles out several positive growth factors in the housing market including housing prices, which showed large annual gains for the 12 months ending October 2012.  6 million homeowners received mortgage aid, including loan modification, through the Making Home Affordable Program.

More than 81,000 mortgages were refinanced under the Home Affordable Refinance Program in October.  That brings the total number of refinanced home loans to 790, 600 since the start of 2012.

The report also pointed to the rising equity for homeowners, which is now nearing $8 trillion, as a strong indicator of a turn around in the housing market.

“The Administration’s programs to prevent foreclosure have helped millions of families stay in their homes and prompted critical changes in the way the mortgage industry assists struggling homeowners, which have helped our country recover faster from an unprecedented housing crisis,” said Treasury Assistant Secretary for Financial Stability Tim Massad.