All posts by Barbara Nevins Taylor

Checks In The Mail

 

 

 

 

 

 

 

 

 

The check is set to go in the mail.  That’s the message from the Office of the Comptroller of the Currency (OCC):  4.2 million borrowers, whose mortgage lenders wrongly foreclosed, or made errors in the foreclosure process, will start to get checks after April 12.  This is part of the agreement reached by the OCC and the Federal Reserve Board with 13 big companies including:

Aurora, Bank of America, Citibank, Goldman Sachs, HSBC, JPMorgan Chase, MetLife Bank, Morgan Stanley, PNC, Sovereign, SunTrust, U.S. Bank, and Wells Fargo.

Cash payments 

$3.6 billion in cash payments are set for  borrowers whose homes were in any stage of the foreclosure process in 2009 or 2010. Individual payments will range from $300 to $125,000. There’a formula for the payments based on how far the foreclosure went and the type of error made.

Checks will be sent in several waves beginning with 1.4 million checks on April 12.  The final batch will go out in mid-July 2013.   Payments from Goldman Sachs and Morgan Stanley will not go out with the first wave. The OCC says it will announce dates for those payments soon.

Here’s how it will work:

In most cases, borrowers will receive a letter with an enclosed check sent by the Paying Agent—Rust Consulting, Inc.  Some borrowers may receive letters from Rust requesting additional information needed to process their payments.  Previously, Rust sent postcards to the 4.2 million borrowers notifying them of their eligibility to receive payment under the agreement.

Borrowers can call Rust at 1-888-952-9105 to update their contact information or to verify that they are covered by the agreement.

Beware scams and “fees”

Anyone who asks you to call a different number or to pay a fee is scam artist. Be very careful.

You can still take legal action

The OCC says, “Accepting a payment will not prevent borrowers from taking any action they may wish to pursue related to their foreclosure.  Servicers are not permitted to ask borrowers to sign a waiver of any legal claims they may have against their servicer in connection with accepting payment.”

If you have question, “Ask Barbara.”

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Refinancing Still Strong

Low interest rates continue to make it attractive to refinance and in January nearly 470,000 home owners took the opportunity to lower their monthly mortgage payments. The Federal Housing Finance Agency (FHFA) says that about  97,600 troubled homeowners modified mortgages through the Home Affordable Refinance Program (HARP).  This is significant because many of those who use the HARP program have mortgages for more their homes are worth and fall into the category of “underwater homeowners.”

Florida and Nevada

High rates of foreclosure continue to plague Florida and Nevada.  So it’s welcome news that many homeowners are able to hang on by modifying their mortgages.  In January, 66 percent of total refinances in Nevada and 56 percent of total refinances in Florida were through HARP.

Also in January, 18 percent of HARP refinances for underwater borrowers were for shorter-term 15- and 20-year mortgages, which build equity faster than traditional 30-year mortgages.

Free Refinancing Guide

Download ConsumerMojo.com’s free Guide to Refinancing

Like us on Facebook and Follow us on Twitter.  Have a question?  Ask Barbara

 

What Do You Do With Loose Change?


by Barbara Nevins Taylor

I always wonder why people toss pennies or coins away. It’s good money and discarding it makes no sense to me. Okay, bad pun.

My grandparents, Louis and Sarah Robin, were immigrants and owned a candy store. They sold newspaper, cigarettes, cigars, candy and had a soda fountain too. Grandma made classic New York egg creams and hosted great conversations over the marble counter.

But their store was basically considered a penny business. They literally counted every penny and made enough to live comfortably in their retirement. My grandmother died at about 95 and my grandfather lived to 101.

They spent money, but they were thrifty and made those pennies count. They did small things that helped them save and they never thought about throwing a penny away.

I grew up in and out of their house and watched them unpack the groceries, which they bought together in the supermarket every week. They had a routine. Before they put anything away, they took the items out of the bag and checked each one against the register receipt to make sure that they weren’t overcharged. They even weighed the fruits and vegetables to see if the weight and price matched.

My grandfather tried to teach me thrift and told a story about my mother. He said proudly, “When Julie went to high school, she kept a quarter in the pocket of her leather jacket so long that it got rusty.” The message, of course, was that I should do the same.

The thrift gene seems to have missed me.

Unlike my mom, I always had a hard time holding on to money. I spent it as quickly as I got it. And then, in my late twenties early thirties, there was a shift in my thinking. I got really tired of scrambling to fix my finances and reconsidered my wasteful ways.

I made subtle adjustments to the way that I approached spending and saving.

I wouldn’t say that I’m now the thriftiest or most frugal person I know.  That wouldn’t be true. But I am much more careful than I have ever been about how I spend and what I do with my money, and I feel better and more secure.

I never threw away pennies and still don’t. I have a little brown bag with red lining in my desk drawer and that’s where I stash loose change.

There’s usually a lot of change rumbling around the bottom of my handbag. Those coins go into the brown bag and when it gets nice and fat and full, I take the bag to one of those machines that count loose change and dump the change in the basket. I watch the tally eagerly to see what I’ve saved.

It’s always a little thrill to find that I have an extra $75 or so. And I use the money to buy something that I might not have bought.

Mortgage Lenders Too Cozy With Insurers

Mortgage borrowers who wondered why they were forced to buy insurance from certain companies and why it was so expensive, don’t have to wonder any longer.

The Consumer Financial Protection Bureau (CFPB) says it believes improper kickbacks were paid by mortgage insurers to mortgage lenders in exchange for business.  And the CFPB suggest they’ve been doing it for 10 years.  Now as the result of a settlement four insurers will pay more than $15 million in penalties to the CFPB.

Who has to buy mortgage insurance?

Buyers who put down less than 20 percent are generally asked to buy insurance, which protects the lender in case the buyer defaults. But the lender usually picks the insurer.

The buyer pays the insurance bill every month.  The CFPB says,  “…it also adds to the cost of monthly payments for borrowers who have little equity in their homes.

As such, mortgage insurance can be especially harmful when its cost is inflated by illegal kickbacks. Increasing the burden on borrowers who already have little equity increases the risk that they will default on their mortgages.”

The players

The four companies are: Genworth Mortgage Insurance Corporation, United Guaranty Corporation, Radian Guaranty Inc., and Mortgage Guaranty Insurance Corporation.

Privacy Protection For Tenants

If you’re a tenant, it’s hard to protect your privacy after you’ve rented from a landlord who wants to pass information along about you.

If you have a bad experience with a landlord that information may follow you to the next apartment that you try to rent.

Now there’s action that aims to protect tenants’ privacy. The Federal Trade Commission (FTC) warned six websites that if they act like credit reporting bureaus and report financial information and activity, they have to follow the rules. The FTC sent letters informing the companies that they are obliged “…to protect the privacy of tenants whose information they collect, including ensuring that those requesting information about tenants have a legitimate reason to acquire it.”

The letter reminds the companies of their obligation to ensure that the information they provide is accurate, to give consumers a copy of the information about them on request, and to allow consumers to dispute information they believe is inaccurate. 

The letters also note that the companies must notify landlords of their requirements if they use the data to deny housing to a tenant, and to notify the sources of their information of the requirement that they provide accurate information.”

The FTC says it didn’t determine whether any of the companies broke the law, but wants them to review their business practices.

The companies are:  The BlueChip Group LLC (www.donotrentto.com), M & R Rental Properties (www.badtenantlistings.com), The Landlord Protection Agency (www.thelpa.com), National Tenant Network (ntnonline.com), 123 Rent Inc. (therentersblacklist.com), and Tenancy Bureau Inc. (www.tenancybureau.us).    

Why Tax Health Benefits?

Who would tax health benefits? Maybe Congress. About 65.5% of American workers get health benefits through their employers. But depressingly, at a recent policy forum hosted by the Employee Benefit Research Institute (EBRI), the possibility of taxing those benefits was a key discussion point.

The EBRI points out that right now employers can deduct health benefits as a business expense. But budget deficit negotiations may knock out that tax break for business. Time to speak up.

What do you think?

Attacking Robocalls


The robocalls continue regardless of the Do Not Call registry.  Maybe solutions designed by winners of the Federal Trade Commission’s Robocall Challenge competition will make a difference.

Serdar Danis and Aaron Foss split a $50,000 prize for coming up with separate ways to filter out the illegal prerecorded calls.

There was also a prize with no money attached for a company solution.  Daniel Klein and Dean Jackson from Google won for what they called Crowd-Sourced Call Identification and Suppression.

“The solutions that our winners came up with have the potential to turn the tide on illegal robocalls, and they show the wisdom of tapping into the genius and technical expertise of the public,” said Charles Harwood, Acting Director, FTC’s Bureau of Consumer Protection. “We’re hoping these winning proposals find their way to the marketplace soon, and will provide relief to millions of American consumers harassed by these calls.”

Danis designed something called Robocall Filtering System and Device with Autonomous Blacklisting,Whitelisting, GrayListing and Caller ID Spoof Detection. It would analyze and block robocalls using software that could be implemented as a mobile app, an electronic device in a user’s home, or a feature of a provider’s telephone service.

Foss’s proposal, Nomorobo, is a cloud-based solution that would use “simultaneous ringing,” to allow incoming calls to be routed to a second telephone line. The second line would identify and hang up on illegal robocalls before they could ring through to the user. The proposal from Klein and Jackson of Google uses automated algorithms that identify “spam” callers.

 

Jamaica To Crack Down On Lottery Scams


The Jamaican government has responded to pressure from American politicians and lawmakers and passed legislation to crack down on lottery scammers. The lottery scam is a mini-industry in Jamaica. 

It’s estimated that scammers make 30,000 calls daily targeting elderly Americans. They tell their victim that he or she has a won a prize. But to get the money, they must wire thousands to cover fees and costs.  Hard as it is to believe, it’s estimated that collectively victims have lost hundreds of millions of dollars.

In Jamaica, The Gleaner reports the new law will cover identity theft and fraudulent use of credit cards. It also targets advance fee fraud and use of technology for illegally accessing data.  It also includes provisions to allow extradition of suspected scammers to the U.S. for prosecution. The Gleaner reports the governor general is expected to sign the bill into law soon.

Retirement Planning Pays Off

Those of us who use financial advisors or take the time to use online calculators aren’t wasting our time when it comes to retirement planning.

A new survey from the Employee Benefit Research Institute (EBRI) found people who set savings goals with the help of a financial advisor reduced the risk of running short of money in retirement by 9 t0 almost 13 percentage points.

 And those who used online calculators fared even better. They decreased the likelihood of running out of money by 14 to more than 18 percent.

Unfortunately, about 45 percent of those surveyed said they guessed at what they needed to save for retirement, and they were less likely to save enough.

Jack Van Derhei, research director of the EBRI 2013 Retirement Confidence Survey points out that planning is really essential: “As American workers bear a growing responsibility for accumulating retirement income and managing the drawdown of those savings during retirement, it is more important than ever that households be able to set adequate targets for their retirement savings.”

 

Undocumented Immigrants Gain Support

A new survey says 71 percent of Americans favor giving undocumented immigrants legal status. The Pew Research Center for the People and the Press also found that there’s still a divide when it comes to granting citizenship.  

Only 43 percent said undocumented immigrants who would qualify should be allowed to apply for citizenship.

While that might be uncomfortable news, the survey found that 49 percent of Americans have positive attitudes about immigrants and say they strengthen the country because of their hard work and talents.

More Americans (52 percent ) also think the growing numbers of newcomers in the United States make our society stronger.

Consumer Complaint Data Base


At one time or another, many of us feel the need to scream about a bank, a credit card company, a student loan, a home equity credit line, a mortgage and on and on. You get the drift. Some of us actually turned our screams into complaints to the Consumer Financial Protection Bureau.  Now you can search the database for free to find complaints and responses to the complaints.

The CFPB opened the database that has 90,000 individual complaints on financial products and services. They want you to take a look and see what others are complaining about and what actions were taken. You can find the database at  www.consumerfinance.gov/complaintdatabase

Here what consumers are complaining about:

CFPB Complaints

Honest Mortgage Modificiation Made Easier


Finally! At last! About time! The big mortgage giants plan to offer significant help for homeowners in trouble. Fannie Mae, Freddie Mac and the Federal Housing Finance Agency (FHFA), which oversees them, plan to make it easier for families facing foreclosure to modify mortgages. FHFA says it will eliminate bureaucratic obstacles and extensive paperwork requirements to speed-up the process.

Beginning again

Starting July 1, 2013, it should be easier for homeowners who are 90 days behind on mortgage payments to try to work out a new deal to lower monthly payments.

Once the payments are lowered, homeowners will have to make three monthly payments on time to prove that they can do it.  Then the new mortgage will go into effect permanently.

 

Foreclosures Prevented

The foreclosure crisis is easing everywhere except New York and New Jersey according to the Federal Housing Finance Housing Agency (FHFA), which oversee Fannie Mae and Freddie Mac. Mortgage modifications are making a big difference for a lot of homeowners. FHFA says Fannie and Freddie helped prevent more than 540,000 with loan modifications in 2012.

Lower Payments

In addition, 46 percent of homeowners who had mortgage modifications lowered their payments by more than 30 percent.

 

 

 

Victory For Homeowners


Score one for homeowners against questionable dealing by banks and insurers. New York State led the way when it cracked down recently on the practice of  forced-placed insurance, and now the Federal Housing Finance Agency (FHFA) intends to do the same thing.  FHFA is the agency that oversees Fannie Mae and Freddie Mac. It filed notice that it wants to ban commissions and payments to banks and loan servicers from insurance companies.

Why It Matters

This matters because when you fail to pay your homeowner’s insurance a mortgage holder can arrange forced-placed insurance for you. Whoever arranges this insurance profits by receiving commission from the insurance companies.

A New York State Department of Financial Services (DFS) investigation found, “…premiums charged to homeowners for forced-placed insurance can be two to ten times higher than premiums for voluntary insurance — despite the fact that forced-placed insurance provides far less protection for homeowners than voluntary insurance.”

New York reached a $14 million settlement with insurance giant Assurant and money will be refunded to homeowners.  Fannie Mae is now following New York’s lead. And that’s welcome news.

 

Debt Collectors Get Slapped


What do you say about debt collectors who pay a whopping fine and get to stay in business?  The Federal Trade Commission (FTC) slapped a debt buyer and a debt collection law firm with an almost $800,00 fine for alleged deceptive practices. But, according to an agreement they can continue on as long as they don’t make misrepresentations, or false claims.

The FTC complaint says debt buyer Security Credit Services, LLC, bought debt owed by consumers nationwide. Jacob Law, the legal firm it has worked with since 2006, then called and pressured consumers to make immediate payments over the phone via electronic checks, or credit and debit payments

Fees add to the bill

Jacob Law allegedly told consumers they were required to pay an additional fee of $18.95 for this service, but routinely failed to mention that they could avoid the fee by mailing the payment or paying online.

The FTC also alleged that Jacob Law Group implied that it would file lawsuits to collect the debts even when it did not intend to do so.

 

 

a debt buyer and a debt collection law firm, both based in Mississippi – violated the FTC Act and the Fair Debt Collection Practices Act by deceptively charging consumers a fee for payments authorized by telephone.  According to the FTC, the defendants led consumers to believe that the fee was unavoidable when, in fact, those who paid by mail or online did not incur the fee.  The FTC also alleged that the companies violated the laws by falsely threatening to sue consumers as a means of getting them to pay.  A debt collector is prohibited by law from using false, deceptive, or misleading representations or tactics when collecting a debt.

Under the terms of the proposed settlement, the defendants will pay $799,958 in restitution for consumers.  The defendants also are barred from making any misrepresentations  when collecting a debt, including false claims that consumers must pay an extra fee when making payments on a debt or that they will be sued for not paying a debt.

AThe FTC also alleged that Jacob Law Group implied that it would file lawsuits to collect the debts even when it did not intend to do so.