If you use a pre-paid calling card, it’s likely you’re on a budget and can’t afford to waste your money. That’s why it’s particularly infuriating that a company was caught cheating users on minutes. These are the cards that you buy in grocery stores and other quick stop places. The Federal Trade Commission (FTC) tested pre-paid cards from DR Phone Communications and found the cards they sold contained on average only 40 percent of the minutes they advertised and some of the cards delivered only between 25 and 5 percent of the minutes advertised.
- The existence of all fees and when they will apply;
- That the advertised calling minutes are available only on a single call, if applicable;
- Any limit on the time during which the advertised rates or number of minutes are available; and
- When the calling card expires, if it does.
The company was fined $61,597.
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